Booking / Payment Terms & Conditions
- Course bookings can be made by telephone, emailing contact@quality4earlyyears.com or online via our website.
- Payment is required 2 weeks prior to the course delivery date
- A booking is considered CONFIRMED upon receipt of a proforma sales invoice.
- Substitution to the original delegate can be made at any time, by informing Q4EY of the change of name.
- Transfer to another course must be requested at least 2 weeks prior to the course delivery date.
- Cancellations made more than 2 weeks before the course delivery date incur no charge.
- Cancellations made within 2 weeks are charged at full cost.
- We reserve the right to cancel a course and refund payment in full if numbers of delegates are low.
- In unforeseen or extreme circumstances where training is cancelled on the last minute/imminently before the start by Q4EY, a full refund or an alternative training date will be offered.
- Please note that refreshments and biscuits only are provided.