Booking Terms & Conditions

Booking / Payment Terms & Conditions

  • Course bookings can be made by telephone, emailing or online via our website.
  • Payment is required 2 weeks prior to the course delivery date
  • A booking is considered CONFIRMED upon receipt of a proforma sales invoice.
  • Substitution to the original delegate can be made at any time, by informing Q4EY of the change of name.
  • Transfer to another course must be requested at least 2 weeks prior to the course delivery date.
  • Cancellations made more than 2 weeks before the course delivery date incur no charge.
  • Cancellations made within 2 weeks are charged at full cost.
  • We reserve the right to cancel a course and refund payment in full if numbers of delegates are low.
  • In unforeseen or extreme circumstances where training is cancelled on the last minute/imminently before the start by Q4EY, a full refund or an alternative training date will be offered.
  • Please note that refreshments and biscuits only are provided.