When you visit the Site, we automatically collect certain information, namely Cookies (see separate cookies policy), additionally when you make a course booking throughout the site, we collect certain information from you including your name, setting name, billing address, email and phone number.
How do we use this information:
Booking and enquiries information – We need this information in order to complete your booking with us, including invoice processing, additionally we use this information to communicate with you; screen for potential risk or fraud; and when in line with the preferences you have shared with us, provide you with information or offers relating to our courses and services.
We do not store payment information. For online payments we use Stripe, all payment information is stored securely with them. You can review Stripes’s data collection information separately for information on how they handle your data.
Sharing your personal information:
We use Mailchimp to collect all communication preferences and you can unsubscribe or change those preferences at any time and email our offers/information depending upon those preferences.
We also use Google Analytics to help us understand how our customers use the site –you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
You have the right to access personal information we hold about you and to ask that your personal information be corrected, updated or deleted.
If you would like to do so you can using the information on our ‘Contact us’ page or by emailing firstname.lastname@example.org.
Additionally, we note that we are processing your information in order to complete contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above
You have the legal right to know if we suffer any security breaches that affect your data. In the event of any data security breach, if your data are affected we will advise you of the breach in writing to the last known email address we have on file for you.
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at email@example.com or by mail using the details provided: 32 West Avenue, Altrincham, WA14 4JG